Frequently Asked Questions

First you must click in Registration and fill out the fields of information that are required. You will receive in your cellphone a verification code in order to validate your account. That’s it, start performing tasks!
It isn’t necessary to have experience in order to perform the tasks. For each task we will provide you with the material that tells you what you need to do during your experience.
Yes, any person over the age of 18 can be a part of UPAXER. To register, all you need is to have a Smartphone and a bank account so we can transfer the payment of your tasks.
The payment is done within a lapse of 48 to 96 hours, depending on the task that was performed. It’s important to perform the task correctly in order to receive your payment.
We recommend you review again the training materials and if you have additional questions you should call the Call Center at: 800 333 8729 or use WhatsApp through the App.

Mystery Shopper

Live the real experience that your clients experience when they arrive at your point of sale and make sure the compliance of the promise of service is being met, it will allow you to keep an eye on all of your operations. You will be able to see from the client’s real perspective how your brand lives.

Store Check

We can measure all your competition’s points of sale (benchmarking). We generate information that allows you to stay one step ahead in your strategies and decision making. We monitor your product’s presence and your promoters in the work field, we’re your ally for a fast and efficient deployment.

Surveys and Census

Knowing the voice of your client, your operation or your providers, will allow you to know and confirm that your strategy is effective. With certainty and evidence, you’ll have greater control over your decision making.

Address Validation

We will confirm you the location of real, georeferenced, addresses, in order to generate controls, such as preventive measures and antifraud.

Media Monitoring

We can measure what is said about you, your products, your competition and your industry; we analyze your presence in national and international communications media, print and electronic media, social and official media. Monitoring 24 hours a day, 365 days a year.

Performance Auditing

We can measure and evaluate in a systematic manner the controls that you require in your points of sale, with your providers or commercial partners in a fast deployment and obtaining the evidence that will allow you to measure what is happening in your geographical area.

Work Field Execution

We facilitate the execution of tasks in your points of sale; through fast, simultaneous and effective visits, sending you precise information of what you need to do.

Inventory Control

We support you in the registration of your inventories for their control and disposition; we facilitate the deployment in all your chain of production or point of sale, in order to have the information in a timely and precise manner.

Mystery Shopper

Vivir la experiencia real que viven tus clientes al llegar a tu punto de venta y asegurar el cumplimiento de la promesa de servicio, te permitirá tener ojos en todas tus operaciones. Podrás ver con la perspectiva del cliente real cómo vive tu marca.

Store Check

Podemos medir todos los puntos de ventas propios y de tu competencia (benchmarking). Generamos información que te sirve para estar un paso adelante en tus estrategias y toma de decisiones. Monitoreamos la presencia de tus productos y de tus promotores en campo, somos tu aliado para un despliegue rápido y eficaz.